Shipping policy

This page sets out the shipping policy for customers who purchase from upgrade.artmx.com. If you have any questions, please get in touch with our customer service team on +1-305-467-9781  or hello@artmx.com.

Shipping Options & Delivery Costs

You will be asked to select a shipping method at checkout.

Delivery Address & P.O. Boxes

Please note that we cannot modify the delivery address once your order has been placed. We are sorry but we do not ship to P.O. boxes.

International Orders

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.

These charges will typically be due once the shipped goods arrive at the country of destination.

Parody Gallery LLC covers such charges for artworks paid at full price.

Parody Gallery LLC does not cover such charges for artworks on sale or paid with a rebate.

These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. We do not have any responsibility on these additional charges that may apply.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the U.S.A.), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.  

If a product is seized and destroyed by the customs, or returned to U.S.A, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to us.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be pleased with your purchase - please read our return & refund policy for detailed information about our processes.